Patient Information

Patient request for access to Medical Records 

Following all consultations and surgery, correspondence is sent back to your referring doctor (and additional medical practitioners involved in your care as requested) by way of consultation letters, operation reports and/or results.

Your general practitioner is the first point of contact regarding access to your medical file as they are usually your referring doctor and the primary practitioner involved your care. 

Albury Surgical Group provides patient access to medical records in accordance with the Privacy Act and Australian Privacy Principle (APP) 12 which deals with access to personal information. 

  • We can securely send your medical record to your new GP or specialist at no charge.  Please ask your new practitioner to forward us a request in writing with your signed consent. 

  • As a patient, you may request a copy of your medical file. You will need to put your request in writing and provide proof of identity prior to the request being authorised.  There is a minimum administrative fee. Payment is required prior to medical records being released. The fee may be higher depending on the size of the record and if the file has to be retrieved from the archives of a former ASG surgeon.

  • The request will be handled within 45 days of the written request being received and/or within 7 days of payment being received.